Make a Complaint

If you are dissatisfied with any aspect of the service provided by Open Spaces, you can submit a formal complaint using the form below.

Complaints Policy Data Protection Complaints Procedure

Please provide as much detail as possible. This will help us investigate your concerns thoroughly and respond appropriately.

Once we have received your complaint, we will acknowledge it and respond in line with the timeframes set out in our Complaints Procedure.

This form is for complaints about Kingston and the services we provide only. It should not be used to report concerns about residents, neighbours, or other third parties. For all other enquiries, please use our Contact Us form.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Consent*

Contact Us

Have a query about your account or would like to discuss our services?

Find out more

FAQs

Frequently asked questions about Open Spaces' estate management services.

Find out more

Customer Charter

Our Customer Charter outlines the level of service that customers and clients can expect from Open Spaces.

Find out more