Repairs and Maintenance
Due to an exceptionally high volume of enquiries, our response time for phone calls and emails may be delayed.
We are working hard to respond as quickly as possible.
Thank you for your patience.
Reporting a repair
Please complete the contact form and provide as much information as possible relating to your maintenance issue.
Alternatively, call us on 0191 238 3333 (Monday to Friday: 9:00am - 1:00pm)
Emergency phoneline:
0191 238 3962
(Monday to Friday: 1:00pm - 5:00pm)
0300 3034916
(out of hours service)